I was greeted right when I entered only because I think they noticed the MJ bag that I had. I didn't catch the sales associate's name that helped me but she was nice. She was a little aggressive at times (I found out that they work on commission of course) but was friendly with her small talk. The other sales associates were just standing around and they kept talking about the other customers in the store. That's a big no-no in the world of retail. In any case, there was a great selection of items, they inform you about the sale items and they inform you about the products that you are about to purchase - final sale, even exchange only. The items were reasonably priced and yes, I bought another purse.