Not impressed. I brought my 16 year old kitty in because she kept peeing on our laminate floor. The doctor was not engaging and seemed to not be interested in a pre-diagnosis- he told me I had to run tests that totaled more than $300 to get an diagnosis. When I agreed I made sure these would be the only tests and he said yes. He told me he would call me the next day, the second day by the latest. I never received a call. I called in the afternoon of the second day and he said the tests were pretty much inconclusive and I would have to run more tests. He said he could give her medication but also said he had no idea the problem. I called him out on Nickel and diming me and he did not deny it. I called a few days later to pick up my kitty's file and spoke with heather. She told me it would be ready for me that night. I came in the next evening and spoke with brandy who has no idea what I was talking about. She was very unhelpful and gave me an attitude. Be warned