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  • For a "premium" wine and spirits store, this is a major disappointment. If this is the wave of the future for our beloved Pennsylvania liquor system, it really is time to consider moving to another state. Is it nice inside and does it make a warm and welcoming appearance? Yep. Does it have higher end wood finishes than your typical State Store? Yep. How about selection? Does it offer more than normal? No. Not even close. This store has less selection than the store in Ross it replaced. They've spent their (our!!) money on slick camouflage of an inherently outdated system. If the state is gonna spend money on their retail liquor operation let me suggest expanding availability and diversity, increasing efficiency of store operations, training employees to be knowledgable of not only their product but where it might actually be in the store. And I won't even talk about pricing. Ridiculous. This new format store is a joke. It's the same in each of the other versions of this I've been in as well. Is it about "presentation" and making spacious displays (wasted space!) and grouping wines under backlit wall signs? That doesn't do it for me. I'd rather have more variety, better service, and better pricing. Why is it that even with evidence of multiple employees on the job, you can't get anyone to help, open a second checkout line, or even give the pretense of caring? I am not a fan. I just hope they don't "convert" all their stores to this model.
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