I needed a new set of tires. I was nervous about taking my car to a shop after having a couple of horrible experiences when I first moved out here, but Jovan gave me several options and put on no pressure for me to choose the most expensive one. He was a straight shooter, yet friendly and answered my questions thoroughly and made sure I knew what I would be getting. Top-notch customer service and very accommodating even though I came in cutting it close to closing time. When any car issue can be frustrating and inconvenient, it was nice to have a good experience come out of it.