Horrible customer service, waited for a half hour as they tried to find a price on batting bag. Then told me it was $34.99 when the sticker said $19.99. When asked to speak to a manager the employee said I "CLAIMED" that I found it with the $19.99 bags. I did not "CLAIM" to find it there that is where it was. I'm sure they could check there cameras and see for themselves. Then the manager tells me that someone must of put it there. I've worked in retail and good companies work to solve the problem not just oh well. I will for now on do my business with Dunhams. I also have never written a negative review on here so "Dick's Sporting Goods" you get the dubious honor.