The team at the Apple Store is the best! Beginning with Dave who ran I diagnostics on my MAC and discovered my battery is dying even after I reported a problem with the chord.
Yikes they have to keep my laptop for repair. What am I gong to do without my MAC for 2-3 days! At least the repair is covered.
Wow it was fixed the same night so here I am the next day picking it up! I'm very excited...except I still have a bad chord! Ughh! Now what!
Ta-daaaa! I got a new chord! It's covered under my extended warranty! Yeah I'm back in business!
Love that customer service! - Apple Northlake rocks!