This is place is always packed on the weekends for lunch or brunch so I try to go during the week when I get a yen for my favorite sandwich, the Chicken Salad Sandwich or lox and Bagels.
The chicken salad is a huge sandwich and I always just take half of it home. The chicken salad is tasty, not overly salty and just the right amount of mayo. It's literally one of my fave sandwiches there. With the sandwich comes a side of potato salad and that's just okay, order some chips if you need something with flavor to compliment your sandwich. As far as the lox and bagel is concerned, it's a hit and miss. Sometimes you get a healthy portion of lox and sometimes you don't and have to ask for more. There def needs to be more consistency on the lox.
So here's the deal with this place, while the sandwich is good in my experiences the counter staff is just "so so" as they act like they're doing you a favor when they're taking your order. There's no eye contact or genuine interest in serving you or answering your questions (they have a ton of sandwiches so sometimes questions are necessary) and when they bring out your food to your table, the staff is just apathetic and like I said earlier so so.
While I'm happy to always be a 20% tipper or more when I go out to eat, here is a place that you might want to reconsider and just take the sandwich to go (like I do) as the staff could careless of whether they're giving good service or not.