I went for my first appt at the salon so I didn't have anyone specific I requested - I ended up with a young girl straight out of school, which is perfectly fine, except the fact she hasn't learned how to deal with customers. She was spilling hair dye everywhere and telling me how messy she is with application, talking about her personal "baby daddy" drama, and finally making me leave the appt with a wet head! It was getting late and shop was closing up, so she wanted to leave, but I still had to pay for cut, color, and style. I didn't receive that.