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  • My review is based solely on window tinting. I went in to have my car detailed and was approached by the glass repair and tint company to ask if I was interested in tint for my Jeep Wrangler. I declined at first but the more I thought about it I decided that it really did need it. I made my appointment and was sent over to a company called Tintxpress. They had my entire jeep done including windshield in 3 hours! I thought that was extremely fast and was so happy...until a week later. I noticed on the driver side back window that there was a 1/2 inch fuzz stuck under the tint which created a very noticeable sized bubble. I called the number for Tintxpress and it didn't work. I looked at their website and it was down. I went to their location and the shop was locked up!! They seemed like they were completely out of business. Great!!! I immediately went to Ecowash to see if they could get in touch with them, they couldn't either. The guy that was there said he would call his boss and see what they could do..5 days went by, no word so I gave him a call. He said he would get me in to the company that was actually located at Ecowash. I was on a 3-way a call with him and Ecowash and they said to come in at 4pm today and they would take care of it and Pete would take care of the cost. I arrived at 3:50pm, they took my Jeep in the back and I waited...At 5:05 I got up to find out how much longer it would be and was told that they hadn't even started yet! She said that there were 2 people in front of me and that I was next. I said ok...at 5:30 she came back out and said that it would be another 30 minutes and then 45 to take off the damaged tint and another 30 to put on a new one. I was livid!! I asked why she couldn't have just told me to come in at 5:30 or at least tell me something when I arrived?? She rolled her eyes and said she doesn't go back there so how would she know. Really?? You don't check on your people? How would you know when to make appointments then?? I've never been so irritated at a company before. So unprofessional and shady, I will NEVER go there again and I will do everything I can to spread the word about my horrific experience.
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