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| - What's the fuss about? Oh, nothing.
I was so excited when I heard a Portillo's was opening in the Phoenix area! Oh my gosh, I loved the Portillo's in Chicago, but... this is just, no. I don't even know if I should really be reviewing it under the same umbrella because this new trend of taking quality sit down Midwestern food (Steak n Shake, etc.) and turning it into... well, whatever on the west coast is disturbing.
Where to start, well for one every time I've been there they've gotten mine or someone else's order wrong. The burgers are not what I remember, some flavorless non-juicy knock off. The shakes taste worse than fast food syrup concoctions sitting out overnight and the hot dog is sub-par at best. I am all for people enjoying whatever they want but I respectfully think you're wrong. In addition, there's something about the onion rings in that every time I order them they don't agree with me in a way I don't experience else where.
Although, on the bright side, usually the cashiers are very pleasant, patient and suggestive. The deco is alright as well. However the wait is fairly long, I remember this from before but I figured I'd get the same quality. The outside area is very nice but on several attempts some staff has attempted to take my food... I don't know why, hyper eager preemptive cleaning?
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