I called before arrival to ensure they had my size tire. They had my tire size, where most shops did not. Upon arrival I rang the bell for assistance several times before having to call on the phone to let someone know I was here. When I pulled around back they were able to get me right in. While I was waiting for them to show me the tires I was reading signs they had posted everywhere advising customers there is no warranty and they are not responsible for used tires after you leave and cash only for used tires. They also had multiple signs saying they are not responsible for any theft loss or damage to your vehicle. I mean, the fact that you even had to post this made me uneasy. The last shop I went to they did offer 90 day money back warranty and you could pay with whatever form of payment. I was too far to go back to that other location so I stayed at Chandler tire. It wasn't the worse experience I've ever had but it wasn't the greatest. All in all I was in and out and the tires that were given to me were decent. I wouldn't go out of my way to come back here and I wouldn't refer anyone but if you're in a bind and youre close by its definitely a last resort.