I was referred to Dr. Shannon by a chiropractor for a lump on my hand. I didn't have to wait too long to see her, and she spent time with me detailing my accident, and assessing the situation as a whole. She then said someone would call me within a few days to schedule an MRI. Well, a few days went by, and then a week, and then two weeks...and then 3 weeks!! I had left several messages for Dr. Shannon's assistant with no return call. At this point, I called my primary, got in with her, and scheduled an MRI on my own.
Dr. Shannon was fine. I felt comfortable with her. But it is crazy that I never received a call back from her staff. It's unprofessional and frankly, negligent.