Always have loved Red Robin. BUT, NOT THIS LOCATION! Visited this location around 7:30pm Sunday. We wanted to grab a good burger in a fun place where our children could enjoy and we celebrate our child's birthday. WRONG! Arrived at 7:30pm after calling ahead to check their wait time (was told no wait). We were seated fairly quickly. Manager finally came and took drink order. A party of 9 was seated after us and they had a waiter WAY before we did. Finally the manager returned to check on us and he had to take our order. Although our order was not complicated, when it arrived (over 30 minutes LATER) it was wrong for 2 of the 5 of us. We were left without drink refills for over 20 minutes. Waiter appeared at the end of our dinner. THEN, we decided to use the restrooms before leaving. OH BROTHER! It was like an ice skating rink trying to get myself and my children to the bathroom. My one daughter was on crutches and could not even get back there. The bathrooms were DISGUSTING. Only 1 stalk had toilet paper and 2 of the 5 (I think 5, or 6) had disgusting toilets. I will NOT EVER go back to this one. We didn't even stay for a birthday dessert which was our original plan. Also, from my seat, I could see partially into the kitchen which was NASTY!!!!