They called and let me know they would were running a little late, which didn't bother me. But toward the end, it started getting darker outside so he couldn't see as well and told me to call if during the day I saw anything else that needed to be done..but everything looked shiny and new.
My car had recently been stolen and my main concern was that the inside absolutely reeked (like cigarettes and who knows what else) and I needed a thorough detail. After the wash, my car was sparkling and the inside smelled only like shampoo!
They did a great job :)