I found Steven Skwarkowski on Las Vegas Craigslist today (headline used the words "certified" and "professional" based in Henderson, NV) and felt good about him after our initial phone visit -- invited him to debug and de-virus my mother's Windows 7 PC in Green Valley. He doesn't charge extra for house calls. Steven showed up exactly on time with his tool bag, was young, clean cut, friendly, took his shoes off before walking on my mom's carpet, and got right to work troubleshooting and fixing the computer problems. Usually I'm pretty good at cleaning up a sluggish computer, but the long term mess my 68 year-old mom had created on her machine was way over my head. Steven knows the ins-and-outs of computers like a dentist knows tooth enamel and root canals. He did a great job performing his computer surgery and was diligent about it. His appearance, demeanor, and skill exceeded our expectations. I'll not only invite him to service my family's computers from now on, but also I'll recommend him to friends and colleagues. He honored his advertised rates -- there were no phony hidden charges. I'm glad I took the time to find the right person for my mom's computer. I don't have to shop around again for someone I can trust -- Steven's the one.