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  • Would give zero stars if I could. This place is run by a bunch of thieves. I booked my hotel through Jetsetter over 6 months ago in anticipation of having a nice long weekend in Vegas. Unfortunately, because of the Nor'easter in NYC my flight was cancelled last minute. I called the hotel as soon as I knew my flight was cancelled, but they were unwilling to give me a refund. I did not decide to cancel, this was an unforeseen occurance. I would have loved to get away from this horrible cold. But there are NO flights leaving NYC to Vegas. There have been so many flight cancellations that the airports are overwhelmed. I couldn't ge on another flight from my carrier for 4 more days. You'd think the hotel would understand that NYC is under a state of emergency. I will NEVER book through them ever again. And will tell everyone I know that this place will rob you blind. Ridiculous.
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