I took my 2001 ford explorer sport on Saturday to get the transmission fluid, filter, and gasket replaced. I tried to explain the issue with my car to the technician to help him understand what I need. So they did job and was happy with customer service and the way treat people's cars. I still have the issue with my car they money I spent gone for nothing. I called the store to get an idea about what they have done, the person answered the phone was talking about fluid leak, I didn't say I have fluid leak. I tried to explain about the transmission valve Body gasket, which the problem with transmission and told him I can send a video to explain the issue. The CSR disagreed with me and asked me to take the car to transmission Shop.