Called at 11am and got an apt at 1pm right away. As soon as I walked in I was greeted and like all previous reviews, I was taken care of and had a locker to store my bag and things. My stylist's name is Miho and she did an excellent job listening to my needs. She's Japanese and we had no issues communicating in English.
All i wanted was a nice trim with layers. I had plenty of magazines to flip through while she worked diligently, the whole process took 1.5 hour.
oh the scalp massage was excellent albeit short-lived. the shampoo and conditioner smelled so good and the leather black chair was the most comfortable chair I've ever sat on for a hair wash. The arm rests are full and the back is well-supported.
I'll definitely come back for another trim in a few months, a good find in this neighborhood. $40 well spent!