Decided to order carry it from here during lunch. When I walk into pickup the hostess decided since I was picking up there was no reason to greet me. I had to ask where to pickup my order. She pointed to the bar. I stood at the bar while the bartender chatted with another patron without so much as a "be with you in a minute" I stopped a debt coming by I inquire about my order which she stated she would get for me. I watched her go to the front line. No order. The hostess was just watching. Finally a young lady comes up to me and walks behind the bar and gives me my bag. Good grief. Upon taking the order back the food was horrible. The burger was not well done as I ordered and was very sloppily made. No words. Picture enclosed. Will never go to another Red Robin. Forced to give 1 star.