The food is mediocre and expensive, but of course that is not what you're here for, so just consider it your entry fee to see the cats.
The cat space is rather narrow and feels a little dirty/run down. Although they tell you not to wear outside shoes into the enclosure, the space where you leave your shoes and where people enter the cafe overlap, so I'm not really sure how taking our shoes off helped as our socks/slippers surely brought in some outside dirt.
They allow too many people into the enclosure at a time, and everyone is just rushing to take photos with the kittens. Definitely not as relaxed as cat cafes in other parts of the world. The customers are rude and do not care that the cats are sleeping or do not wish to be disturbed, they poke the sleeping kitties and nudge them with toys in an attempt to get a response.
The cats are extremely patient and well behaved. A couple of them got adopted while I was there, which is nice.
All in all, I would not recommend visiting TOT. Wait for the other cat cafe to open and hope that it does not make the same mistake as this one.