Horrible customer service. They did not include a Holiday Greeting with one of 19 cookie gifts. (hoe embarrassing to ask a recipient if they receive a gift!) So I called and asked they would send a small box of cookies with an apology note...you would have thought I asked them for a full refund. So because they are too cheap and narrow minded they lost a customer. Do not do business with them. You cannot trust their systems and they do not to rectify their errors to save a customer.