This is the second time (against my better judgment) that I had my Dodge Charger serviced here. Both times I made an appointment on line the day before. I got up early both times to make my appointment on time and both times I was the second person in line and had to wait entirely TOO LONG to be helped. The people who work behind the counter see me standing there, but continue their slow pace. Yesterday I had Omar help me and he seemed bored to death and bothered that I was there. I told him I needed my brakes checked. He called me approximately 2 hours later and advised me it would be close to $1,000 for brakes, rotars and service!! Outrageous I said! I'm not prepared to pay that today!! I ended up getting the front brakes done and an oil change for $602! When I went to pick up my car - same slow service!!! Last time they see me coming!!!!