The Good: The smoked meat is consistently good and is available any time before 2:30AM. An older gentleman named Mike is running the till half the time. He's always very nice.
The Bad: The price is a bit high. The smoked meat special (a pickles, fries and KFC style coleslaw) with a soda is going to run you $15+.
The Ugly:
1. Fry buckets appear to be kept on the floor... and then stacked. That is it would appear that they take the bottom surface of a bucket resting on the floor and then place that surface on top of fries they will later serve.
2. The drivers are the restaurants outward face for most people and are a plague on the neighbourhood. New System's drivers speed through nearby area including the nearby school zone, pull illegal u-turns, and are very loud late at night during the week.
The Even Worse:
Living nearby I have visited New System countless times for late night smoked meat. It is a bit overpriced but it is close. I continued visiting New System after one of their drivers nearly ran over my *leashed* dog. I stopped going to New System after a driver nearly t-boned my girlfriend and I in our car, ***laughed***, and then drove away.
When I went to speak to the manager about the fact that the driver, pulling an illegal u-turn, had nearly hospitalized my girlfriend, the manger (owner?) simply said "Ok" and stared at me blankly.
I have never seen customer service worse than that demonstrated by management/ownership at New System.