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  • David's Bridal is a total joke. Out of all the places I've been this is the worst place you can go. You do not feel special here, you are just another 'number'. I've been twice now... hoping the way they treat customers is just a fluke... but sadly it seems to be their way. They had me scheduled for an appt at 2:30 and no one came to help me until 3:15.... I was about to walk out the door. My mother, sister and best friend were all in shock by the poor customer service... the ladies standing around at the front counter are useless... and have quite an attitude on them. I actually found a dress I love there but am SUPER reluctant to purchase it from them because of the service I had. I am going to try and find it elsewhere. My advice to you if you are going dress shopping.. go ANYWHERE else, because I guarantee you will be robbed of the 'special' feeling you should get while dress shopping. My advice to David's Bridal is to book less appts, have customer service and take the TIME to care about your customers. If I could go on forever about them I would.. cuz I have about 20 stories where I was treated horribly (btw I am not a diva.. just a normal gal trying to find a nice dress)
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