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| - Well, we won't be coming back.
Nando's just opened up in one of the newly built stores across from Walmart and Sherway Garden. We usually go out for dinner on Sunday's and since we were passing by we decided to give it a try. Let me just say that the set up/service of this restaurant is rather odd/ineffective.
We were greeted at the door and taken to a booth where it was explained to us that we could look at the menu and decide what you wanted, but then you had to come up to the cash register to order but someone would come to serve you your food. For the 3 of us with glasses of wine it came out to close to 100 dollars which for a place of this calibre is kind of ridiculous (and I/we are people who are used to spending lots of money on dining out and quality food). The annoying thing is that you have to pay for your meal at the beginning when you order it, before you have received any food or service...and it asks you for a tip!! This was irritating, as you are expected to tip before having any type of service...
Anyways, had a hummus and red pepper dip to start with pita, and 3 peri peri chicken wings. Both of these apps were pretty average. We all had some form of the peri peri chicken with a couple of sides each. The chicken was average and one of us thought it could have been cooked longer. One of my sides was the cole slaw which was absolutely drowned in mayo and super soggy. The portion sizes weren't too big actually, you would get more from a basic chain restaurant like Swiss Chalet!!
Getting a waitress to get you water or something is very difficult, most were talking to each other or nowhere to be found. We decided to try the pasteis de natas for dessert, and I was already expecting them not to be authentic of very good. Just to get a waitress to come and ask for 2 de natas took 10 minutes, and it took close to 20 minutes for them to bring them to us! We had to get up and ask a waitress where they were and were told "oh she wrote them down" and then they came out a minute later with mumbled apologies. People are certainly right that the whole service and ordering situations here are a huge issue.
The two pasteis de natas were small, had almost no browning on top, lacking in flavour with soggy bottoms. Overall this was one of the more unpleasant restaurant experiences I have had in a while. It was just too much hassle, strange, overpriced and just not very good. If you are looking for an affordable dinner seriously just go to Swiss Chalet or something instead LOL. And if you are looking for authentic Portuguese food in Toronto then certainly do not come here!!!!
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