We just returned from a bachelor/bachelorette party in Vegas (that I hosted). Sugar Factory was on our list due to requests.
The drinks were amazing as always - the food this time was really bad, though. I ordered the skirt steak w/ fries. The skirt steak was not skirt steak - it was at best a sirloin and completely tasteless. The fries were COLD - not lukewarm but COLD. Two others had fries, just as cold as mine! We had two people order dishes with basil - there was no basil; just a substitute of some other greens (tasteless).
Our waiter however, was fabulous! It wasn't his fault the food was awful - he gave great service and got a huge tip.
This place should stick to drinks and candy - food isn't their thing at all!