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| - We were in Las Vegas for a few days just to get away. Mountain biking is an every weekend event for us. We are experienced and technically capable riders, having done 24 Hours of Adrenalin, Sea Otter, 4 day wilderness riding in Colorado and countless other mountain bike events for the past 10 years. One of our riding buddies suggested this shop for renting and riding Cottonwood Canyon, especially Three Mile Smile.
We brought our own SPD shoes, helmets, gloves, camelbacks, tools, etc..., but didn't want to schlep the bikes for the short trip. We told the folks at the shop our riding level, what we want to ride, for how long (it was blazing hot), and needed full suspension bikes. They were not only happy to help us, and could have oversold us on which bikes we needed, but didn't (they knew the terrain and said the Santa Cruz Superlights with 4 inches of travel would be fine at $45, instead of the more expensive Ellsworth Epiphnay which clearly was not needed on the terrain we wanted to ride).
They fitted a bike rack on the rental, made sure we had everything we needed, took the time to go over the local riding map, and point out that the trails we wanted to ride was not on the map, but gave us perfect directions to it; as well as great suggestions of the trails to ride both get there and get back to the trail head. We wanted a 2-3 hour ride and it was a perfect 3 hours.
After the ride we asked where a good local coffee shop was located and they sent us to a wonderful, comfortable, earthy, Bolivian coffee shop about 2 miles away. If they seem a little standoffish at first, get the stick out of your ass and give them time to warm up. They are really busy and seem to be genuinely interested in whether you loved your ride or not, even though you may never set foot in their shop again. They aren't gonna sell you a bike, they know that, duh.
The only negative, and I would have rated them a 4 and 1/2 if available, was the condition of the bikes. They were adequate for our intended use, but they were beat to hell from daily use and rentals. The SPD's had a little extra play that they should from heavy use, the disc brakes needed the fluid bled and new pads. Had we known the trails better and rode at break neck speed, we would have felt a little uncomfortable. I don't know the Santa Cruz color changes in years of purchase (Santa Cruz cheats anyway on what is a new model and what isn't) but I would bet they had more than one season on them. Despite that, the bikes shifted well and rode just fine for a 3 hour jaunt in the desert.
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