I'm not sure where the bad reviews are coming for. We had an excellent experience with Leons. We walked in to look at a sectional couch I had seen advertised online and we ended up spending close to $6000 and buying a bedroom set and mattress as well. Our Sales guy was James Grainger and he was great to deal with. I never remember anyone's name, ever, but he really stood out! Very pleasant guy who answered all our questions and never pressured us to buy anything. I was a little worried because the estimated time to get the couch was 6-8 weeks but it was what we really wanted so I figured we would manage. We put a deposit down and less than a month later everything was there and we went and paid the rest and set the delivery date. The delivery guys called the morning of and said they'd be there between 9 and 10, and 9:10 am they showed up and brought everything in without beating anything up. Everything was in immaculate condition and great quality and I would shop there again for sure.