Good burgers, great shakes, great onion rings but I won't go again. The reason? Well their staff's customer service skills are so bad I actually had to wonder if they are trying to give bad service on purpose like it was a theme for the chain or something. I've had bad service at the Ajax location but I would never give a whole chain a bad name for just a single worker who doesn't own the business but since this isn't the first time I've experienced it and I've heard the same from others I'm going to declare this place dead to me.
Take a lesson from lush or any other place that is nice to its customers.