Absolutely love this place. I've actually been to Phillips Seafood in the DC/Maryland area, so it was with great pleasure that I got to dine on their delicious crab cakes and crab soup while at the airport. Of course, being in an airport, there's not much to say about ambiance. It is loud and crowded, but that is to be expected. Servers are consistently quick and pleasant. The food is always great. It is a bit on the high priced side, but you (or in my case, my company) are paying for quality seafood. Can't wait for my next trip back to Charlotte.