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| - This location of First Watch has been extremely disappointing since it changed over from the Good Egg. I have been here twice to get to go orders, and the first time I went I ordered a create-your-own omelette with spinach and kalamata olives. I was told that they didn't have the olives anymore, but got no explanation why (I.e. That the restaurant had changed hands). I had a frequent customer card filled for a free meal and they almost didn't take it. I was told that they wouldn't be accepting the cards in the future, and again no explanation why was given.
Today I called to try to place a to go order for Father's Day. When I called in the person who answered yelled to the staff "who can take a to go order" a couple of times, then put me on hold for 2-3 minutes. At that point I gave up. About an hour later I called again to try to place the order, and the phone just rang for the 8 minutes it took me to drive to the restaurant ( no one ever answered). I placed the to go order in person, paid for it, and waited about 20 minutes, then asked someone to check on my order. I brought it home, and the Traditional meal that I'd ordered for my husband had a tiny tablespoon of eggs (was supposed to be 2 scrambled eggs), no English muffin, the wrong sausages, and a tiny scoop of potatoes. Totally disappointing meal for his Father's Day, he wouldn't even eat it. So sad to see this once great, reliable restaurant go downhill so fast. We will not be back.
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