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  • I highly recommend Sam's Trans. Their dispatcher was very calm, non-rushed, polite, professional, and helpful - very different than the rude, bullying behavior that I received from the dispatcher at Sc*ttsdale C*b. Their driver showed up 5 minutes early, and the communication was excellent from the moment I booked the ride to their 30 minute ahead contact, to their "I'm here" text. It was all very reassuring and completely accountable. The van was nicely appointed with a clean, professional leather interior, and no obnoxious odors or annoying music. The driver made easy conversation, but easily would have respected silence if that is what I wanted. It was comforting to know the price ahead of time, so I knew I wasn't going to be charged $80 to get to the airport. I am from the Midwest originally, and Sam's Trans was as close to "Midwest nice" as I have experienced in PHX. I will be using Sam's Trans for all of my transportation needs from now on.
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