Professionalism is very important in the business. I will be a loyal costumer if I received great service.
I bought a groupon for Sharon Haehnel at Envouge Salon. First I called any times and couldn't get any return calls. I finally did get an appointment with her. She confirmed the night before the appointment. When I arrived 5 mins before my appointment SHARON HAEHNEL is not even there yet. 15 mins had past and no call and still no show. The receptionist called and left her a voicemail and she never call back either. I waited 30 mins for this person to arrived but it's a no call no show. Who does that? Very unprofessional. I was very upset and will never book appointment to this salon or this person. Remember the name Sharon Haehnel. Don't book appointment with her because she will not show up. Receptionist is kind enough to offer me another stylist but I was so mad so I don't want to deal with them anymore.