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| - Take-out orders always have errors, but take-out is the only way to order off the menu here. Picking up a take-out order is interesting. The last time I ordered through GrubHub my order wasn't ready yet, so they directed me to sit at a table, then kicked me out of the table, then directed me to the bar, then kicked me out of the bar. Finally I was like, "I'm just going to go sit over by the door and you can bring it to me when it's ready." 20 minutes later (seriously??) they asked me to come back to the bar, so I walked back through the entire restaurant AGAIN only to be handed the bag. Poor customer service. Pick-up customers really shouldn't be traipsing through the restaurant half a dozen times. They need a better system.
Their menu is FANTASTIC and I really like their food (except their samosas, which were SUPER salty the last several times I ordered them), but they push their buffet so hard it's nearly impossible to find a time when they'll let you order off the menu. Their buffet has a limited selection of vegetarian items, and the last time I ate off the buffet, I ended up eating mostly bread and fried cauliflower. They are also very slow in restocking, so if the one thing I can eat runs out, it's a looooong time before more arrives.
The first time I ran into the "Oh, no, order the buffet" pushback from the manager, I told him I was a vegetarian and wanted to order veggie pakoras and samosas off the menu. He refused, and assured me there were several pakora and samosa choices on the buffet. There weren't. None of my favorites are ever available on the buffet, and since I'm apparently not allowed to order off the menu anymore, there's simply no point in ever going back. If they want to be a buffet restaurant, they really should just ditch their menu instead of teasing us with it.
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