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  • I'd agree with Amber, I rarely give 1-star reviews, but if I could have given this a negative I would have! I decided to try this location as it's technically closer to where I live and I wanted to avoid the craziness of Settlers Ridge during the holiday season (I regularly go to that Sport Clips and love it)... what a mistake. Walking in, I was rudely greeted by having a sign in sheet pushed my way without the cashier even making eye contact with me. The wait was ridiculous for having 4 stylists going at once, and I quickly found out why. When I was called, I immediately knew I was in trouble. My stylist had to be one of the most unkept people I've ever encountered. As she walked me to her station there was hair everywhere and her tools were scattered across the counter with the cords resembling the knots she had in her hair. She seemed far more interested in anything BUT cutting my hair, and as soon as she began, I had to immediately ask her to stop. Her trimmers were so dull that she literally was pulling my hair out. After asking her to change the blades, she grabbed another stylist's set (I should of run then). The rest was a nightmare... cutting a long story short, she provided the wrong service, billed me for the wrong service (not even the incorrect one she rendered), and my hair was a disaster. Without getting a chance to look over it, she put a mass of gel in my hair (with all the trimmings still in it - she didn't blow dry them out, nor wash my hair like I asked her to) and slapped a ton of baby powder on my neck (so much that I had to change my shirt when i got home). After doing a little research, I found out that these are franchised... hence why I'm guessing the experience was so different. Heed the now consistently bad reviews and STAY AWAY!
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