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  • I was on day 2 of what appeared to be a severe stomach something, I had no control of my bowels, couldn't sleep, couldn't eat, and couldn't be away from the toilet for more than 5 mins. I went to the ER, it was early afternoon on a weekday, the waiting room was empty. I was evaluated right away and very impressed. It was so clean and smelled so nice! After the evaluation, my impression slowly slid downhill. The person giving me my IV appeared to be in training and didn't have a clue what they were doing. After being poked and prodded several times with no success, someone else took over, at this point I was crying, and the IV was placed first try. Blood was then taken, I had to ask what it was for, and was told the doctor wants to see my blood work before going for a Cat Scan to check my liver as the dye they inject through the IV could cause serious damage to my liver if the blood tests revealed my liver couldn't handle the injectible dye. The nurse gave me a liquid and told me to drink it without explaining what it was. After asking, I was told that this was for the Scan in addition to the injectable dye and would work on it's own if the blood tests revealed they couldn't give me the injectible. The nurse also told me that exactly 45 minutes after I finish drinking this, I would have the CT Scan. I was then moved to another room and placed in a reclining chair. After 15 minutes I had seen no one, was freezing and asked a cleaning person for blankets. After another 15 minutes I needed to run to the bathroom, the door marked "for patient use only" was locked. I was in a panic, ran to the other side of the hall and found a nurses station where the nurses appeared to be joking and flirting with each other totally oblivious to the fact that they had patients. The nurse went with me to the bathroom and knocked on the door, the door opened and out walked a staff member appearing to have freshened up her makeup. The nurse was in my room when I came back. I asked him how to work the chair, how to work the TV and how to call for help if needed. I asked for a pillow. It was then that the nurse asked me when I finished the drink. I told him that it had been over 30 to 35 minutes. (Remember I had to have the test within 45 minutes.) The nurse left and next an orderly came and said they were taking me for a CT Scan. I didn't know the results of my blood work, I didn't know what was going to happen, I had never had a CT Scan before but if the injectible stuff could cause damage to my liver, I was sooooooo scared. I was left in the hallway of Radiology with not a staff member in sight, people walking by once in a while, walking around me, not saying a word. The CT technician opened a door checked my band, asked my name and wheeled me in the room. He asked me to lay on this area, hardly saying anything started hooking me up to stuff. I was so scared and said, "no one is talking to me, I have never had this before, what is going to happen? Do you have the results of my tests?" He shared a little told me when the dye was injected I would feel warm and possibly taste metal, I really thought I was going to die. I was so scared. In my nervousness I kept telling him no one is talking to me and he spoke a little more. I don't remember who but someone wheeled me back to my room. Again I sat for a while and finally pushed the nurse button. A nurse came to me and told me they were waiting for my test results, asked my pain level and then gave me morphine. After a while, the doctor appeared, this is now the 2nd and final time I saw the doctor. The Doctor basically told me they didn't find anything, they weren't sure what was wrong with me but I was being given prescriptions for what they think it is a reaction to an antibiotic i was on for a sinus infection, bactrim. After this brief less than 5 minute encounter, the doctor left saying someone would come with my discharge papers. This entire time I never even got out of my street clothes and I was there for hours, the doctor didn't check me over, no one did. I was handed my discharge papers with three prescriptions. I was given nothing to stop the explosive uncontrollable illness coming out of my bottom. After another day my regular doctor prescribed me meds to stop my uncontrollable explosions. The meds slowed them but on the 2nd day on this med, taking the max dose and still very sick, I went to an Urgent care and was finally given tests for possible food poisoning, received a complete exam, got all my questions answered and next steps. I wasn't scared anymore. Within a few hours I started feeling better and within a week I will know exactly what I had thanks to Urgent Care. It has now been a week and I haven't heard a word from the hospital. Next time Urgent care first!!! I will not go back here unless I have no other choice. Not only better care and concern but a lot less $$$$!!!!
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