Veronica is an amazing stylist. I think it is important that your stylist listen and understands your needs. I can't tell you how many times a stylist has not understood my needs and it ended in an unsatisfactory product. Veronica is different...she took the time to ask questions, verify the length I was comfortable with, and even asked how comfortable I was styling my own hair to make sure I did not end up with a cut I could not maintain on my own. I'm very picky and only ever really get a trim, but Veronica made sure my hair was trimmed up to my standards, and finished it off with a blow dry and style that left my hair feeling fresh and renewed. 5 stars all the way, I will definitely be a returning client.