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  • It was my first time at this location, and after 45 minutes they didn't even start making my order so I got a refund and left. They weren't that apologetic either. There were maybe 5 other families in with me. After 20 minutes of waiting after I ordered, I saw people who ordered AFTER me were getting their food, so I asked about the status of mine. I was told they were almost done, and waited a little more. When I finally got the bag of food it wasn't my food, and not even close to my order! So I waited in line another 5 minutes to return the wrong food. When I finally got to the counter she questioned if I was incorrect about that being the wrong order... Then she told me my food receipt didn't print. She wasn't apologetic but offered me a refund and said they could start making the food. I got a refund, but didn't feel like waiting another 20 minutes for the food and I left. It was really frustrating and disappointing waiting for 45 minutes and watching other people finish their meals when they ordered after me, and not to get any food when you were looking forward to wings. Sadly, I don't think I will return.
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