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| - The night here was like a ride a Geauga Lake's big dipper (one of the first roller coasters ever built, which was known for its many up and down maneuvers). The waitress was friendly, but not very well prepared. I do not feel it was her fault though, she needed to be trained and informed better. The menu is slim, but the liquor, wine and beer selection is nice. I love beer, and they have a good selection of beer on their menu.
We sat down with a party of seven, and the waitress greater us quickly and asked for our drink order. I like trying new beers when I'm traveling to taste the different varieties in the area, so ordered the featured beer of the day, which was a plumb and raisin flavoured ale.
The waitress came back in five minutes to inform me that they were out of the beer. I then selected another beer from their menu. Five minutes later the waitress came back suggesting another beer. I was confused at first, but then caught on that the second beer selection was also out. The beer that was offered was a hoppie style larger, and the bartender informed the waitress that it was similar to my first choice: the plumb and raisin ale. This hoppie beer was like a shot of bankers club tequila that I wouldn't have even drank in my college years.
I ultimately ended up with something I have tried before, the Great Lakes Dombuldorg. A good beer, but not what I wanted at a place in Cleveland that starts at $25 an entree. I live in NYC, so this price isn't shocking, but for Cleveland, it's on the higher end and I expected more from the Encore management when they charge a premium.
I ordered the prime rib that was on the daily specials, and asked for asparagus in place of the potatoes. The waitress came back about five minutes after I ordered, and I was thinking she was saying they would comp my drink because of the beer issue, but she came to inform me that there was an up charge for the asparagus. I laughed at the situation and agreed to the up charge thinking it was ridiculous.
Our food came and there were exactly four pieces of asparagus on the plate next to 18 ounces of prime rib. Ridiculous in proportion, but it was excellent. The prime rib was some of the best I have had, and I suggest that it be added to the menu.
My girlfriend got the lamb shank, which was also very good. I would recommend it to anyone who likes lamb. One issue with this plate though, there was no bone marrow shank to pull the bone marrow out. I suggest the restaurant stock this if they continue to sell the shank.
In the end, the food was great and I really enjoyed it, but the first impression ruined Encore for me. You can't feature a beer and be out of it. You especially can't offer a second option and be out of it as well. If you do run out, you can always reprint the daily special and sub or delete the beer.
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