This was my baby's first time with Shonna and she loved her. I brought my Maltese Poodle who's fur was completely matted but Shonna was able to leave her smooth, soft and in the shortest of time. My baby doesn't like to be handled by anyone she doesn't know and hates the groomers. Every time I take her to a new place she cries. When she met Shonna she immediately felt happy and comfortable with her like I'd never seen before. I am very pleased with her work as it was very clean professional. Will definitely go back to her and will recommend her to as many people as I can