We went to celebrate a birthday and were looking forward to what sounded like a solid menu. The food didn't disappoint with good portions and pricing. The service however was really off putting. From the moment I called to make a reservation I was told that it was so busy they'd have to call me back. How long does it take to make a reservation?? This should have been a warning.
When we arrived the waiter must have asked 5 times if we wanted drinks even though we had said we were fine with just water. At one point during the meal some people near us were complaining that their orders were wrong. The waiter proceeded to blame them and said there was nothing he could do. He then apologized to all of the other tables nearby that the people at the table had made such a fuss, although he was the only one who seemed upset by these people's reasonable complaints and respectful tone. Quite puzzling...
When it came time to pay he said it was impossible to separate the bill. I asked if he could help by simply using his calculator at the desk to add up the dishes that I had ordered and he said this was too complicated and had to go get the manager. This lack of problem solving or any kind of accommodation for simple requests was astounding. He actually insisted that I had to take out my phone and do the math myself while he stood there and stared. Thank goodness his manager had some better common sense and helped break out the bill.
You're simply not gonna make it in this business if you get so stressed out over a split bill. If it's that big of an issue maybe think to ask how people will pay upfront like so many other places do.
Unfortunately the service spoiled the experience. Unless there's some staffing changes not worth the trip back. There are too many other choices with excellent food to put up with this nonsense.