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  • As a healthcare provider (RN/ BSN) who has worked in five different hospitals across the United States (VA, CO, and AZ), I would vehemently recommend avoiding this For-Profit practice at all cost. If you are not interested in reading the details to follow, here is my main point: they use emotional manipulation and mind games to exploit worried patients. If you are interested in details, here goes... I went into Camelback Health Care for my annual gyn appointment. They performed an STD blood test and a pap smear. They called me a few days later and told me that they would recommend a follow up appointment, but could not tell me whether I had abnormal or normal results (I realize some people believe this is a HIPAA issue, but it wasn't as I signed waivers allowing detailed info over the phone). I told them I am not interested in coming in if my results are normal, yet they still wouldn't tell me. Fast forward after a few more phone calls and me finally requesting to speak with a manager. After getting a bit more adamant and explaining that I got tested for all sorts of STDs, including HIV, and I am very concerned about my health, she told me that my STD test was completely normal, but could not confirm or deny that my pap was normal. I told her I will not be scheduling a follow up appointment until I get my pap results. Fast forward a week, they called and told me that my pap was abnormal, but wouldn't tell me what type of abnormality I had. I told them that I am a nurse and I would like to know more details. Finally, I went in to the clinic and demanded my lab results, which they did print out for me without a fuss (although on the phone they told me that they wouldn't). My personal opinion is that they are using these tactics, knowing full well that vast majority of patients will be scared and will come in and spend more money on follow up appointments. I will be taking my lab results to a new healthcare provider and ask them for their opinion. I won't be donating another dime to Camelback Health Care.
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