I have a great experience once I'm through making an appointment and getting through reception. Dr. Dickey is wonderful. But I have to echo what the others have said below. Whoever answers the phone is condescending, rude, and I often have to press to make an appointment. Once I was told there was nothing available for several months but when I asked her to check again there was "magically" another spot a week away. Dr. Dickey and the assistant staff keep me coming back but the reception has several times made me wonder why.