When I first got there I wasn't to impressed after waiting about 45 minutes and my appointment being late by 30 minutes. But she explained what happened and sincerely apologized. I had a simple style cut from Ashley and I am very happy with the result. When I went to pay they told me it was free because of the wait. I still tipped my hair dresser as I was happy with what she did to my hair.
Way to keep your customers Chatters I was very impressed!