Tried a Blo location for the first time today. I had an important business meeting and no time to do my own hair as it is very long and curly. I booked my appointment on line but I also called the store to confirm. The manager promptly returned my call and confirmed my appointment and gave me directions to the store. I had a GREAT experience! The staff were warm and welcoming and did an AMAZING job on my hair. It looks FABULOUS!! And it was less than half the price I am used to paying at a salon. The shampoo smells great and my hair is shinny and smooth and did not frizz despite the rain today! Blo offers the best value and service in the market. You should go check one out for yourself. I will be a regular customer and bring all my friends to Blo!