I have had my hair cut by Bess and Glenn. Both did a wonderful job. Glenn salvaged what was left of my hair after an unfortunate home relaxer job, and actually made it look pretty good. I was traumatized walking in, and left feeling confident. Bess has given me several fantastic cuts. I like that she listens what you want, but also uses her expertise to give advice and make you look your best. Both also took their time, which I appreciate.