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  • Nice people; able to get my car in for an appointment fairly quickly; able to perform a full service that many would not do; decent rates; and seemed like there was no problem with integrity. However, wrong diagnosis for auto repair. Basically, as I was purchasing a car in the Mesa area, I brought the used vehicle here for a pre-purchase inspection. And the diagnosis I received for several issues with some noise was - well This looked ok, so maybe you could try this first, and then try this. We're not sure. I took the car somewhere else later to get everything that needed done done, and was told, umm, no, This is the problem. They fixed said problem, and it solved all of it. I would assume that they drove my car here at Triple A to get a feel for the issue, so maybe even then they just couldn't figure it out. (Again, nice people, but I need to know what actually needs to be serviced, not just start throwing darts.) Maybe they did not in fact drive it to see. Regardless, I will be taking my vehicle to better diagnostic shops.
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