Definitely beats getting your brows waxed at a kiosk in the mall in full view of passersby.
The licensed estheticians or Benefit Cosmetics rep (if estheticians are still finishing up w current client) greet you promptly at your scheduled appointment time. *Note: make an appointment. Although they happily accept walkups if time permits, those w an appt get top priority.
They will then ask you a few questions about your skin (allergies, medications, recent treatments). This is followed by a thorough and relatively pain-free (definitely subjective) wax and pluck session. Afterwards, if you want, she will touch up or apply a bit of eye makeup. You can pay for your service with your Belk card since it's located in the department store.