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| - While price definitely played into my overall decision, the first and foremost element I try to look for in a potential contractor is Quality. I'm sure most people know how easy it is these days to find results, whether it's via Yelp or Google - however the difficulty quickly becomes determining if the result which you're looking at is reputable, is skilled at the services they offer and if they will generally offer a level of customer service that would leave a good impression.
The replies over the course of our initial communication with Dustin were prompt and succinct, which helped a lot as I was still shopping and comparing several contractors for the job. While the overall quote and lead up process was good, I have to say that when we scheduled the walk through is when I realized just how much care they put in to their work.
Dustin and Brayden arrived promptly on time and even removed their shoes upon entering the apartment. Within 15 minutes, the walk through was complete and I had a list of slight 'defects' that I completely missed during my initial inspection which caught me off guard because I consider myself someone who has an eye for details. Furthermore, our conversation was thoughtful and we discussed some of the rationale behind which areas to paint, which to leave as is and Brayden really brought an artistic eye to this job.
The actual day of was a breeze. Dustin's team was communicative when they hit traffic, got in and set up while I was at work and we had a quick check in at lunch. My entire place was drop-sheeted and the place was alive with some slick beats. Upon my return after work, Dustin's team were just finishing up and did a fantastic job sweeping up to leave the place just as they found it. Before I could ask Dustin for it, he invited me to do a walk through of the entire place and see if I can spot any defects as well as to talk through some of the challenges his team experienced, and how they overcame them. We then drank some beers, chatted and then parted ways.
The best way to summarize this review is: Dustin and his team are true tradesmen and artisans. They care about their work and hold themselves to a higher standard than most other professionals (regardless of career). Perhaps more importantly, they treated both me, and my home with respect and for that I wouldn't hesitate to recommend them to anyone.
Thanks gents.
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