NEVER AGAIN. So I was here the other day and I ordered a sandwich that had two different kinds of meat on it (#5 Vito). Instead of salami, I wanted turkey. Pretty simple right? Take one meat away and add a different one. When she told me the total it seemed about $2 too high. When I looked at the reciept I noticed they charged me $2 for the turkey? Wait...I took one meat away and subbed turkey...there's a charge for that?!?! Apparently so. I'm not sure I understand the philosphoy behind this, but I don't agree with it and I'll never eat there again. Only makes sense that if you take one meat away you should be able to sub another for no additional charge.
I was told that their sandwiches are made a certain way to assure speed and accuracy. Does reaching down into the turkey bin instead of the salami bin really affect speed that much? Come on!